The Zoom Experience: Reflections on Exhaustion and Empathy

Rated 3.70 out of 5 based on 20 customer ratings
(21 customer reviews)

$17.00 — 1 Credit

Audio Course · Asynchronous, self-paced At Health 1 CE Credits

The Zoom Experience: Reflections on Exhaustion and Empathy

★★★★☆ 3.70 (20 reviews) Difficulty: Beginner

Description

Therapists using Zoom and other forms of teletherapy are experiencing feelings of exhaustion. None of us expected that we would be spending our time as therapists sitting in front of computers, tablets, or on our phones all day long. Certainly none of us could have expected that we would not be able to work with our clients in-person or how much we learn from, and miss the simple experience of being in the same room as our clients.

In this interview, Dr. Allen Siegel reflects on what he has learned in this therapeutic process and why.

Format: Asynchronous, distance learning. Non-interactive. Recorded audio with transcript.

Interview publication: 1/21

NAADAC Online CE Completion limits: There is a limit of 8 hours (8 CE) of credit for online courses within a 24-hour period.

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The course will be available in your account immediately after purchase. The Course Completion Certificate and Letter of Completion will be immediately available in your account upon successful completion of the course post-test (a score of 80% or higher) and completion of the course evaluation. You will have unlimited attempts to pass the post-test.

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Course Details

Credits
1
Course Format
Recorded audio, asynchronous, distance-learning, non-interactive, includes transcript.
Target Audience
Psychologists, Counselors, Marriage and Family Therapists, Social Workers, Addiction Counselors, Nurses
CE Credit Type / Category
Clinical, Counseling
Course Level
Beginner
Conflict of Interest
None reported
Publication Date
April 6, 2021
Last Modified
April 6, 2021
Exclusions

This course does not offer ASWB ACE CE credit to social workers.

Learning Objectives

  • Contrast how the experience of empathy differs from teletherapy and in-person therapy
  • Summarize the clinical implications of moving from in-person to teletherapy
  • Discuss the neurology of empathy
  • Describe Heinz Kohut's contribution to the study of empathy
  • Explain the importance of empathy as a data collector

CE Approvals

American Psychological Association (APA)

At Health, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. At Health, LLC maintains responsibility for this program and its content.

National Board for Certified Counselors (NBCC)

At Health, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6949. Programs that do not qualify for NBCC credit are clearly identified. At Health, LLC is solely responsible for all aspects of the programs.

NAADAC – The Association for Addiction Professionals

Athealth.com is approved as a continuing education provider by the National Association of Alcoholism and Drug Abuse Counselors, the Association for Addiction Professionals. #148460.

Association of Social Work Boards (ASWB)

At Health, LLC, Provider #1707, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 5/3/2023–5/3/2026.

State-Specific Approvals

It is At Health’s understanding that these programs meet the criteria of an approved continuing education program for social work in Arkansas. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

It is At Health’s understanding that these programs meet the criteria of an approved continuing education program for social workers, professional counselors, marriage and family therapists, master’s level psychologists, licensed clinical psychotherapists, and alcohol and other drug abuse counselors in Kansas. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

It is At Health’s understanding that these programs meet the criteria of an approved continuing education program for mental health practice and for social work in Nebraska. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

It is At Health’s understanding that these programs meet the criteria of an approved continuing education program for psychologists, pastoral psychotherapists, clinical social workers, clinical mental health counselors, marriage and family therapists, and alcohol and drug abuse counselors in New Hampshire. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

It is At Health’s understanding that these programs meet the criteria of an approved continuing education program for social workers, professional counselors, marital and family therapists, and clinical pastoral therapists in Tennessee. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

Other jurisdictions may accept trainings offered by At Health, LLC for your continuing education requirements. Restrictions may apply. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.

Page last modified or reviewed by athealth.com on Apr 19, 2026.

Syllabus 2 lessons

  1. 🖹 [B6203-A21] Audio Interview with Allen Siegel, MD
  2. 🖹 [B6203-A21] Transcript of Interview with Allen Siegel, MD

Author Bio

Allen Siegel is Founding Council member: IAPSP (International Association for Psychoanalytic Self Psychology); American Director, Anatolian Association for Psychoanalytic Psychologies: Retired Assistant Professor of Clinical Psychiatry, Rush University Medical Center, Associate Editor Psychoanalytic Inquiry. He is the author of Heinz Kohut and the Psychology of the Self, as well as several related articles and book reviews. He maintains a private practice of psychotherapy and psychoanalysis in downtown Chicago and Winnetka, IL.

Instructors

Allen Siegel, MD

Reviews 21

System Requirements

To access and complete this course, your device must meet the following minimum requirements:

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$17.00 1 CE Credits
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